Getting started
Getting started: sign in and enter your two-step code
Use the account arranged by Phones R Us at onboarding. Signing in does not enable tax-authority submissions.
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Search all help articlesBefore you start
- Have your onboarding email and password ready.
- Keep the authenticator app linked to your account nearby. Never share its setup key or codes.
1Open the client sign-in page and sign in
Go to app.hloliwe.com/sign-in. Use the client portal, not the Phones R Us staff console. Enter your email address and password in the sign-in form. Select Sign in to reach the separate two-step check.
2Verify your authenticator code
On the Two-step sign-in screen, enter the current six-digit authenticator code. Select Verify code. This screen appears after your password is checked. The image shows that separate screen on sample data.
3Check your account status
Read the message after sign-in. A pending account waits for Phones R Us review; an active account can open the portal. The illustration shows the active sample overview.
What you should see
A pending-review message or your portal overview. Sample data is not evidence of live authority acceptance.
If something goes wrong
- A code expires quickly. Check that your phone uses automatic date and time, then use the next code.
- If you cannot use your authenticator, stop and contact support. Do not create another business account to bypass recovery.
Need account-specific help? Contact [email protected]. Include the document reference and error text, not passwords, keys or codes.
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